Credit Terms

Credit is a prepayment for future use of the Apinoa API. It is not legal tender or currency of any kind and has no cash value, and it is not a gift certificate, gift card, stored-value instrument or deposit.

Credit is not transferable, assignable or resellable, cannot be redeemed for cash, earns no interest, and may be applied only to charges on the account that purchased it.

Credit is sold through Paddle, our reseller and merchant of record, from $20 to $20,000 per purchase. Paddle’s terms govern the payment transaction itself, including tax collection.

Prices are exclusive of taxes, which are your responsibility except for taxes on our net income.

Each request is charged at the price published when the call is made, listed on our pricing page and in the GET /marketplaces catalogue. Some operations consume more than one unit when they retrieve additional pages; the maximum for each is published before you call it.

A request that returns no result is not charged. Our measurement of usage is the record of what was used and is final absent manifest error. Billing questions must be raised within 30 days of the charge.

New accounts start with no credit. Free credit may be granted on request at our discretion; we may decline a request, and we grant at most one per account.

Free credit granted on request, credit granted at signup to accounts opened before this was introduced, credit added as a purchase bonus, and credit granted in any promotion is promotional only. It has no cash value, is never refundable, expires with the balance it was added to, and may be withdrawn at any time, including where the purchase it accompanied is reversed.

Credit expires 12 months after the most recent purchase on the account. Every purchase extends the entire balance for a further 12 months, so credit does not expire while you keep buying it.

We email the account’s registered address at least 30 days before expiry, and the expiry date is shown in your dashboard. Credit remaining at the expiry date is forfeited in full. Reinstatement is at our sole discretion.

Credit also expires automatically if you close your account and cannot be recovered.

Refunds of purchased credit are governed by our Refund Policy, which provides for a refund of unused credit within the statutory withdrawal period and a full refund when a failure is ours. No refund is given for reasons on your side, including closing your account. Promotional credit is never refunded.

Except as the Refund Policy or a non-waivable law provides, purchases are final, and we do not redeem any balance for cash.

We may change prices at any time on 30 days’ notice by email or in the product, effective for calls made after the change takes effect. Credit keeps its stated dollar value; the number of requests it buys may change. Continued use after the effective date is acceptance.

If a payment is reversed or charged back, we may remove the corresponding credit and suspend the account until the matter is resolved, and terminate it where the chargeback is unfounded. You remain liable for credit already used, and for the actual and reasonable costs we incur in recovering it. Overdue invoiced amounts carry late-payment interest at 12% per year, or the maximum lawful rate if lower.

We may close an account with no successful API call and no purchase for 12 consecutive months, and may write off balances under $1 without refund. Credit on a closed account is forfeited.

If we discontinue the Apinoa API as a whole, we will give at least 60 days’ notice to registered email addresses. Credit may be used normally until the closure date.

Purchased credit left unused at the closure date will be refunded in full to the original payment method, as the Refund Policy describes. Promotional credit is not refunded. Requests must be made within 90 days of the closure date.

We may modify these Credit Terms by posting a revised version with a new effective date and, for material changes, emailing registered users at least 30 days beforehand. Continued use after the effective date is acceptance.